SERVICE DEPARTMENT

Our Location

Southbank Dodge Chrysler Jeep Ram
1255 Johnston Road
Ottawa, ON K1V 8Z1

Service: 343-451-5933
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Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Meet Our Service Staff

Fixed Operations Manager Brent  Rodger
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Brent Rodger
Fixed Operations Manager
Brent Rodger
Service Manager Simon  Mertick
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Simon Mertick
Service Manager
Simon Mertick
Assistant Service Manager RJ  Brand
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Assistant Service Manager
RJ Brand
Assistant Service Manager Peter  Lafrance
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Peter Lafrance
Assistant Service Manager
Peter Lafrance
Senior Service Advisor Tyler  Parker
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(613) 731-1550 ext. 2287
Tyler Parker
Senior Service Advisor
Tyler Parker
Senior Service Advisor Dan  O’Neil
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Senior Service Advisor
Dan O’Neil
Service Coordinator Warranty S Leah  Maheux
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Leah Maheux
Service Coordinator Warranty S
Leah Maheux

Contact Information

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Impossible to thank everyone by name, but RJ in service, the techs, and the parts team never fail to impress. Backordered part arrived sooner than expected. I received regular updates from RJ as to how the job was progressing, and they were able to accommodate performing additional work that I...

- Darren Hyderman

Awesome service by (Diesel Dave, retired), Matt and control/fitting in when urgent, of Tyler. Great team. Madeline is always in a great mode and so is the rest of the gang! Truck has gone there since it had about 30k km in 2016/17 and still going strong at 660k km. Thanks gang. Updated June 2025;...

- Siri Solfjell

Ryan in the customer service dept was amazing. I walked in without an appt, as I had an issue with my key fob. He took care of it right away!! Wow.

- Darren Walker

I walked in to Southbank Dodge shopping for a new truck. I dealt with Shabir, he was young but very knowledgeable. He was able to answer all my questions, we discussed what I was looking for and we walked the lot and viewed the inventory. I went in for a 2024 RAM 1500 Rebel and after a 2 hour...

- Shawn Dube
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